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check-in instructions

Thank you for booking with Asheville Cottages!

Marshall and I are so excited that you have decided to stay at our cottages.

Please know that we will do everything we can to make your stay amazing!


Our check-in procedures are easy:

Go directly to the cottage (the address is on your confirmation email).


Once you arrive you will find a key pad on the door. Use the your key code you received in your confirmation email to get in.


Check-in is any time after 4:00 pm.


Due to our high standards for cleanliness, your cottage may not be ready for check-in promptly at 4:00 pm.

To OPEN the door - Enter your code on the door lock keypad and turn the deadbolt.

To LOCK the door push the "Schlage" button and turn the deadbolt. Check to be sure it locked.

Half of the total price of your stay has been charged to your credit card. The remainder will be automatically charged 14 DAYS BEFORE YOU ARRIVE.


SAVE $500! 

Do not smoke or bring pets inside the cottages and you will save a $500 cleaning fee!  Thank you for your understanding. 

24 hour phone - 828-712-9223 - Use this number to reach us while you are staying at the cottage.

Business phone - 828-712-1789/ Marshall's cell 828-712-1788

If you have any questions concerning your stay before you arrive, please feel free to email or call us. We want you to have the best possible vacation so please let us know if you have any special requests and we do our best to provide them for you.

Wi-Fi code: 8287121789


There is no phone in the cottage. Please make sure you bring a cell phone so that you can be contacted if necessary.

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